Shipping & Returns – Glow Hub Beauty

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Shipping & Returns

UK standard delivery: 2-3 working days (Tracked & signed for) £3.75

Free UK standard delivery on a £30 spend: 2-3 working days (Tracked & signed for) £30.00 and up Free

UK Express (order before midday): Usually delivered within 1 working day (Tracked & signed for) — £5.50

Europe: International Delivery: 3-7 working days (Tracked & signed for) — £20.00

Rest of the World: International Delivery: 3-7 working days (Tracked & signed for) — £20.00

 

Do you ship internationally?

All international orders are handled by DHL International via a fully tracked service. Shipping takes on average 3-7 days worldwide and tracking details can be accessed via your despatch email, or the Shop App. Please note, on arrival to choose country, your order may be subject to customs and taxes charges external to our control. If you require any help with your order, please contact us at hello@glowhub.com. Due to Brexit new charges in regards to customs fees and VAT charges have now been put into place as items cross the border from the UK into the EU. You may be charged import VAT (estimated 20-27% of value), import duty (% depending on items orders) and a customs fee before being able to receive your parcel. You will have to pay on receipt of the parcel into the country, with payment to your local delivery company. These fees are not allocated or charged by Glow Hub and unfortunately cannot be covered by us at this time.

Do you do free delivery?

Yes we offer free delivery for all UK orders over £30. This is applied automatically at checkout

 

RETURNS

What’s your return policy?
 Changed your mind?

No problem. We accept returns on unused and unopened products within 30 days. For the full details on our returns policy check our terms of use. If your item is damaged or not fit for use then please let us know and we will arrange for a refund or exchange. To process your return, pop us an email at hello@glowhub.com letting us know your name, address & order number and we’ll help you place the return. You will be refunded in full to your original form of payment. Unfortunately we will not refund postage costs unless the product you received was damaged or not fit for use. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.